Emergency Help The Open Door


The Open Door - Emergency Relief

OpenDoor web

The Open Door, UCWB’s emergency relief program, is a welcoming, accepting, safe place for anyone requiring help. It is staffed by caring, compassionate volunteers who donate their time to support people in times of need.

The name ‘The Open Door’, reflects our commitment to our clients. For decades we have been committed to never turning away someone in need, and this program is at the core of our values and one we are proud to devote our time and resources to.

No appointment is necessary and we are open weekdays (excluding public holidays) from 10am – 2.30pm.

We can provide assistance such as:

  • Food vouchers for use at the Community Foodbank Bowden (located onsite)
  • Bus Tickets
  • Fuel vouchers
  • Telstra vouchers
  • Phone cards
  • Referral to other UCWB services such as financial counselling, multicultural programs, parenting workshops, homelessness services, low-cost living groups etc


Please note that not all items are available at all times. Download our brochure.
(You may also be interested in seeing a Financial Counsellor and/or Money Mentor.)


Due to our funding agreements, to qualify for assistance you must live in one of suburbs below:

Allenby Gardens 5009 Angle Park 5010 Athol Park 5012 Beverley 5009
Blair Athol 5084 Bowden 5007 Brompton 5007 Brooklyn Park 5032
Cowandilla 5033 Croydon 5008 Croydon Park 5008 Devon Park 5008
Dudley Park 5008 Ferryden Park 5010 Findon (East of
Findon Rd) 5023
Fitzroy 5082
Flinders Park 5025 Hilton 5033 Hindmarsh 5007 Kilburn 5084
Kilkenny 5009 Lockleys (West of
Rowells Rd) 5032
Mansfield Park 5012 Mile End 5031
Mile End South 5031 Ovingham 5082 Prospect 5082 Regency Park 5010
Renown Park 5008 Richmond 5033 Ridleyton 5008 Thebarton 5031
Thorngate 5082 Torrensville 5031 Underdale 5032 Welland 5007
West Croydon 5008 West Hindmarsh 5007 West Richmond 5033 Woodville (East of
Woodville Rd) 5011
Woodville Gardens 5012 Woodville North 5012 Woodville Park 5011 Woodville South 5011


You must also be registered with Centrelink and be in possession of your health care card, or concession card, and another form of identification with your current address (for example a driver’s licence, utility bill, housing lease etc). The address on the card must reflect one of the suburbs on the list above.


Emergency Relief can only be provided three times per year, per household.


The Open Door

77 Gibson Street, Bowden (enter off Tenth Street)

Tel: 08 8245 7139

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