Privacy Policy

UnitingCare Wesley Bowden Privacy Policy

Introduction
UnitingCare Wesley Bowden regards client privacy as an important part of our relationship with our
clients. The following privacy policy applies to all UnitingCare Wesley Bowden users, and conforms to
Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Collection of Information
In order to use the UnitingCare Wesley Bowden website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to fees, support and accounts, including Email. Any information collected by UnitingCare Wesley Bowden is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website. Use of Collection Information. Any details collected from UnitingCare Wesley Bowden clients is required in order to provide our clients with services and support. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Donations
If you donate to us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to process your donation. If we have trouble processing an order, we will use this information to contact you.

Communications

UnitingCare Wesley Bowden uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a client wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties
UnitingCare Wesley Bowden may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. UnitingCare Wesley Bowden does not share any information with third parties for any unknown or unrelated uses.

Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links
Links on the UnitingCare Wesley Bowden site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.ucwb.org.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

UnitingCare Wesley Bowden Security Policy
UnitingCare Wesley Bowden uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by UnitingCare Wesley Bowden or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further
protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the
merchant account held by UnitingCare Wesley Bowden.
For more information about eWAY and online credit card payments, please visit
www.eWAY.com.au

Donation Policy
After Donation online, you will receive an email confirmation from eWAY containing your donation
details (if you have provided your email address). We will normally confirm receipt of your donation
within a few minutes of donating.

If you have any enquiries regarding this document and the payment services offered by eWAY please