About us

We work with you to create positive change.

We take the time. We listen. We care.

Who we are

We build connected and thriving communities with a team of over 220 staff and volunteers. For 140 years, we’ve been helping people create positive futures and lead independent lives they are proud of.

We celebrate the power of difference and the strength that harnessing our differences creates. We value the experience and expertise of people from all cultures, ages, spiritualties, disabilities, genders, sexualities, thinking patterns, caring status, bodies and backgrounds. We are committed to action that makes our organisation and the wider community welcoming, safe and inclusive.

What we do

We provide services throughout the greater Adelaide region, mental health, aged care, NDIS, child and family, psychology, and financial wellbeing. We also operate two social enterprises, Psychology SA, and Torrensville Community Childcare Centre.

Our customer-focused approach is underpinned by sound practice frameworks and quality standards and informed by lived experience.

The UCWB difference

Our relationship with you is our priority. We offer tailored services and one on one support, which considers your needs, preferences and lifestyle.

Many of our services complement each other, as we find that challenges in one area of life often need support from another area, such as financial assistance and counselling. We have a wide range of services, to ensure you can stay with us on your journey of support.

Our caring approach encourages a sense of autonomy and self-determination, so you can feel confident in making positive changes.

We collaborate with other not for profit organisations who align with our philosophy and goals, in order to strengthen our offerings to you and provide the best services possible. We are interested in learning from you and how we can improve, in all areas. We value lived experience of people that have gone through similar challenges, and we embed this learning in our service delivery and organisational practices.

We are committed to providing excellent customer service that informs, advises, and supports you. In a friendly and caring way, we will take the time to understand your individual needs, provide assistance and listen to your ideas.

View our Commitments.

View our Consumer Service Charter.

Our purpose and values

Our purpose: together we build connected and thriving communities

Our strategy is underpinned by three strategic pillars: innovate and build thriving communities; grow positive impact together with community; and, mobilise our vibrant, engaged and learning organisation.

Our core values underpin everything we do.
We are bold and brave; open and curious; connected and inclusive.

 

Our history

We have over 140 years of experience of helping people to create positive futures and lead independent lives they are proud of.

Founded in the mid-1880s, as an outreach of the Methodist Church and later renamed UnitingCare Wesley Bowden (UCWB), we are proud of our origins and history, and our continued association as an agency of the Uniting Church in Australia.